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MITA’s ISO Certification

In 1998 MITA (the then MITTS) undertook a long term commitment to gain ISO 9001 Certification under the TickIT Scheme.  Initial certification was gained in January 1999.  From then, a strategic ISO certification roadmap was initiated, with a target to have the Agency’s full operations certified against ISO 9001, ISO 27001 and eventually ISO 14001.  The following is MITA’s ISO certification timeline:


1999 Jan Achieved first certification against ISO 9001:1998 with the TickIT Scheme for Quality Management.  A gradual scope increase over a number of years was planned, with the final target of including the entire Organisation under ISO scope.
2003 Dec MITA (then MITTS) achieved organisation wide certification in ISO 9001:2000 with the TickIT Scheme.
2008 Dec MITA was one of the first world wide organisations that successfully achieved certification against the new ISO 9001:2008 with the TickIT Scheme.
2010 Jul MITA achieved first certification against ISO 27001:2005 for Information Security Management.
2013 Jun MITA achieved organisation wide certification in ISO 27001:2005.
2014 Nov MITA managed to successfully transit its ISO certification for Information Security from the previous ISO 27001:2005 to the new ISO 27001:2013 standard.  MITA also achieved certification in the new TickITplus scheme for ISO 9001:2008 and ISO 27001:2013.
2015 Sep MITA was declared as compliant against the requirements of the new draft version of ISO 9001:2015.  Official certification against this new standard shall be undertaken in 2017.
2017 Jan MITA achieved first certification against ISO 14001:2015.

MITA has established an Integrated Management System (IMS) through and by which it documents, implements, maintains and improves all its policies and operational processes in accordance with the requirements of ISO 9001:2015 – Quality Management System and ISO 27001:2013Information Security Management System under TickITplus, and ISO 14001:2015Environmental Management System.  The IMS has a direct influence on the quality and security of products and services, and the effectiveness of business processes and business performance.  It also influences the commitments undertaken by the Agency aimed at attaining higher levels of environmental performance and actively promote pollution prevention. The IMS scope covers the services and operations of MITA’s Head Office and its Tier III accredited Data Centre.

MITA has always and will continue to strive to ensure that it controls how customer requirements are processed and transformed into quality products and services with the relevant information security measures, while ensuring an environmental friendly policy.

A yearly internal compliance assessment plan is prepared and implemented to ensure compliance with the above ISO standards. In line with this, MITA is regularly audited by external ISO Certification Bodies, where successful completion of such audits signifies and confirms compliance with the ISO standards it holds.

MITA’s ISO Certification Framework is governed through the following three (3) policies: the Quality Policy, the Information Security Policy and the Environmental Management Policy.